VARUNA SERVICES
Services & Maintenance
A complete range of long-term and short-term services so that you can optimize your investment and focus on your business operations, free of distractions
We manage the entire design process from physical cabling infrastructures, voice and video networking, providing training, maintenance and services.
We take the greatest care of your systems. Our onsite technical support Team, replacing parts or repairing equipment, guarantees the quickest and most efficient response possible
We offer Global Managed Services:
Best in class offering based on global capabilities
Global help desk
Remote management platform
Global pricing
Support
The management of LES’s technology is increasingly vital for shipowners. The key to success lies within the control of resources. This is why Varuna provides dedicated onsite customer support: our Service Delivery Manager, in according to STIM Tech Group and GPA global presence, can count on qualified resources to provide complete on-site assistance in major dry dock sites, cruise ports and shipyards around the globe
In addition, you can choose the On site Support Service and Maintenance Manager to ensure your IT department dedicated real time assistance: a tailored service that guarantees professionalism, privileged contact with the Partner and Vendor and a prompt response to any issues with systems on your premises.
Highly qualified, certified and expert in a vast range of multimedia technologies and products, our engineers have diversified skills for targeted interventions in every field
Asset Management & Ticketing System
Through our dedicated Asset Management platform we always know where technologies are allocated, with a complete overview of your systems and the possibility to act promptly in the event of a breakdown or malfunction
Regular updates give our IT managers full control of all systems installed. This speeds the reporting of technical faults and makes it easier to think strategically about the future.
The platform also allows Customers to open a trouble ticket and helps our team to handle the problem more efficiently, tracking the request and finding the issue on the system.
Find the solution
you are looking for.
GROUP OFFICES
IT-Milan
Via Valtellina, 20
20159 Milano
+39 02 35 96 58 00
IT-Milan
Via Messina, 38
20154 Milano
CH-Chiasso
Via Vincenzo d'Alberti, 4
CH-6830 Chiasso
IT-Bresso
Via Galileo Galilei, 58
20091 Bresso
FR-Saint Nazare
59 Rue Pitre Grenapin
44600 Saint Nazare - FR
IT-Rome
Via Paolo di Dono, 3/A
00142 Roma
IT-Mele
Via Acquasanta 16B
16010 Mele - GE
UAE-Dubai
DAMAC Smart Heights
7 Al Nahar 2 St - Barsha Heights Dubai - UAE
IT-Genoa
Via al Molo Giano
16126 Genova
+39 010252662
USA-NewYork
80 Broad Street, 5th Floor Manhattan - New York, 10004